Applying For An Assessment
When you or a loved one need extra assistance, knowing where to begin can feel overwhelming. For many, a Home Care Package offers the perfect solution. The application process can be simplified into six straightforward steps, with our caring team ready to support you every step of the way.
Our care advisors are here to listen, understand your needs, and provide personalised guidance.
We recognise this can be a challenging time, so we’ll be by your side to help you explore available services, answer your questions, and ensure you feel confident throughout the journey.
Experience The Jims Difference
Assistance Preparing For Your Assessment
Transparent, Up front
Pricing
Comprehensive, Empathetic
Care
Qualified, Experienced
Carers
The Six-Step Process
Step 1:
Consider Your Needs
If you're over 65 and living at home, or if you're over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It's also available if you're at risk of homelessness or on a low income. We’re here to help you explore your options and ensure you get the support needed to continue living independently.
Step 2:
Request an Assessment
We can take care of referring you for a Home Care assessment and help you prepare for it. Once we’ve had a chat, we’ll help you get organised, and in the meantime, we can arrange any support you need through private funding. Assessments are conducted by My Aged Care, a Commonwealth Government agency.
Step 3:
Your Assessment
My Aged Care will contact you to book a time for your assessment. During this meeting, they’ll talk through your needs and decide which level of Home Care Package is best suited to you. There are four levels of support—ranging from basic to high-level—and we’re always here to answer your questions and offer guidance.
If you have a preferred service provider, you can let your assessor know during your assessment. The benefit of doing this is that when a package becomes available, we will also be informed and can contact you to start organising your care plan, getting you care sooner.
Step 4:
Assessment Outcome
Once your assessment is completed, you’ll receive a letter explaining your eligibility and the level of care you’ve been approved for. From here, we can guide you through the next steps, including arranging support services with private funding if needed while you wait for your package to become available.
Step 5: Accept Your Package and Choose a Provider
With your package in place, we’ll work closely with you to create a care plan that’s tailored to your needs and lifestyle. Whether it’s help with daily tasks, social support, or personal care, we’ll ensure your plan evolves as your needs do, giving you peace of mind that you’re always in good hands.
Step 6:
Create Your Care Plan
When your Home Care Package is available, you’ll have 56 days to accept it and start receiving services. Let us know as soon as you receive your letter, and we’ll help you get everything organised—including requesting an extension if needed.
Step 1:
Consider Your Needs
If you're over 65 and living at home, or if you're over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It's also available if you're at risk of homelessness or on a low income. We’re here to help you explore your options and ensure you get the support needed to continue living independently.
Step 2:
Request an Assessment
We can take care of referring you for a Home Care assessment and help you prepare for it. Once we’ve had a chat, we’ll help you get organised, and in the meantime, we can arrange any support you need through private funding. Assessments are conducted by My Aged Care, a Commonwealth Government agency.
Step 3:
Your Assessment
My Aged Care will contact you to book a time for your assessment. During this meeting, they’ll talk through your needs and decide which level of Home Care Package is best suited to you. There are four levels of support—ranging from basic to high-level—and we’re always here to answer your questions and offer guidance.
If you have a preferred service provider, you can let your assessor know during your assessment. The benefit of doing this is that when a package becomes available, we will also be informed and can contact you to start organising your care plan, getting you care sooner.
Step 4:
Assessment Outcome
If you're over 65 and living at home, or if you're over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It's also available if you're at risk of homelessness or on a low income. We’re here to help you explore your options and ensure you get the support needed to continue living independently.
Step 5:
Accept Your Package
and Choose a Provider
With your package in place, we’ll work closely with you to create a care plan that’s tailored to your needs and lifestyle. Whether it’s help with daily tasks, social support, or personal care, we’ll ensure your plan evolves as your needs do, giving you peace of mind that you’re always in good hands.