Home Care Package Assessment Process
The Assessment Process, Simplified
We're here to simplify your journey to obtaining a government-funded Home Care Package. Our care advisors will guide you through the My Aged Care assessment, explaining each step clearly. We can initiate your assessment referral, assist with planning and offer private support services while you await approval. Let us handle the complexities, so you can concentrate on your other needs.
The Six-Step Process
Discover our process as we assist you in applying for an assessment and identifying the services that best meet your needs. We’ll be with you every step of the way, providing the guidance and support you need to feel confident and well-informed.
Step 1:
Consider Your Needs
If you’re over 65 and living at home, or if you’re over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It’s also available if you’re at risk of homelessness or on a low income.
We’re here to help you explore your options and ensure you get the support needed to continue living independently.
Step 2:
Request an Assessment
We can take care of referring you for a Home Care assessment and help you prepare for it. Once we’ve had a chat, we’ll help you get organised. In the meantime, we can arrange any support you need through private funding.
Assessments are conducted by My Aged Care, a Commonwealth Government agency.
Step 3:
Your Assessment
My Aged Care will contact you to book a time for your assessment. During this meeting, they’ll talk through your needs and decide which level of Home Care Package is best suited to you. There are four levels of support—ranging from basic to high-level—and we’re always here to answer your questions and offer guidance.
If you have a preferred service provider, you can let your assessor know during your assessment. The benefit of doing this is that when a package becomes available, we will also be informed and can contact you to start organising your care plan, getting you care sooner.
Step 4:
Assessment Outcome
Once your assessment is completed, you’ll receive a letter explaining your eligibility and the level of care you’ve been approved for.
From here, we can guide you through the next steps, including arranging support services with private funding if needed while you wait for your package to become available.
Step 5:
Accept Your Package and Choose a Provider
When your Home Care Package is available, you’ll have 56 days to accept it and start receiving services. Let us know as soon as you receive your letter, and we’ll help you get everything organised—including requesting an extension if needed.
Step 6:
Create Your Care Plan
With your package in place, we’ll work closely with you to create a care plan that’s tailored to your needs and lifestyle. Whether it’s help with daily tasks, social support, or personal care, we’ll ensure your plan evolves as your needs do, giving you peace of mind that you’re always in good hands.
Step 1:
Consider Your Needs
If you’re over 65 and living at home, or if you’re over 50 and identify as Aboriginal or Torres Strait Islander, you may be eligible for a Home Care Package. It’s also available if you’re at risk of homelessness or on a low income.
We’re here to help you explore your options and ensure you get the support needed to continue living independently.
Step 2:
Request an Assessment
We can take care of referring you for a Home Care assessment and help you prepare for it. Once we’ve had a chat, we’ll help you get organised. In the meantime, we can arrange any support you need through private funding.
Assessments are conducted by My Aged Care, a Commonwealth Government agency.
Step 3:
Your Assessment
My Aged Care will contact you to book a time for your assessment. During this meeting, they’ll talk through your needs and decide which level of Home Care Package is best suited to you. There are four levels of support—ranging from basic to high-level—and we’re always here to answer your questions and offer guidance.
If you have a preferred service provider, you can let your assessor know during your assessment. The benefit of doing this is that when a package becomes available, we will also be informed and can contact you to start organising your care plan, getting you care sooner.
Step 4:
Assessment Outcome
Once your assessment is completed, you’ll receive a letter explaining your eligibility and the level of care you’ve been approved for.
From here, we can guide you through the next steps, including arranging support services with private funding if needed while you wait for your package to become available.
Step 5:
Accept Your Package and Choose a Provider
When your Home Care Package is available, you’ll have 56 days to accept it and start receiving services. Let us know as soon as you receive your letter, and we’ll help you get everything organised—including requesting an extension if needed.
Step 6:
Create Your Care Plan
With your package in place, we’ll work closely with you to create a care plan that’s tailored to your needs and lifestyle. Whether it’s help with daily tasks, social support, or personal care, we’ll ensure your plan evolves as your needs do, giving you peace of mind that you’re always in good hands.